Ep 148. Bob Phibbs, The Retail Doctor on the power of intention

In this interview I (Mark Latimer), have the opportunity to talk to Bob Phibbs, the Retail Doctor. Bob is an American retail expert, entrepreneur, speaker, author and Marketing and Branding expert. He is the retail sales trainer of choice for some of the largest premium consumer retail brands.

He is the author of The Retail Doctor’s Guide to Growing Your Business (Wiley, 2010) and You Can Compete: Double Sales Without Discounting (Greenleaf, 2003.)

Phibbs is a contributor for American Express’s “Open Forum,” MasterCard Business network,a RetailWire Brain Trust panelist and has performed business makeovers for the Los Angeles Times.

Phibbs has also appeared on Fox News, PBS and various other networks. Bob’s programs and his work have been featured in Entrepreneur , the New York Times and the Wall Street Journal.

He is a speaker on the subject of sales, marketing and customer experience at corporations and organizations both in the United States and internationally.

For more information about Bob Phibbs visit…


This is an Earl Nightingale video (The Strangest Secret) we reference in the interview. During tough times Bob says he listened to it 20 times a day. Enjoy.

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Mark Latimer

Mark is the host of the Behind the Biz podcast. Everyone has a story and he has made it his job to listen, learn and lead.

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