Category - Interviews

Ep 128. Marc Lanthier of Boulangerie Bakery on keeping it fresh since 1932

It’s a privilege for me, as president of Lanthier Bakery, to represent the third generation of our family owned bakery, operating since 1932.

Recently we have made great strides in making our products available to a much wider client base. We are now serving most of Ontario and Quebec.

We have been very attentive to rising food costs, providing our customers with additional value based products. We now provide a much wider range of product size and assortment at different price points. We proudly have added a line of locally grown, milled and baked products, for specific customers.

We will now take greater advantage of our extensive distribution network, and flexible production facilities to work closely with strategic partners, to have better coverage and more diverse product offerings.

What has not changed is that all our products are delivered fresh, never frozen. We continue to produce using the sponge a dough method exclusively, a technique which gives our bread its rich aroma. We continue to be committed to producing healthy, nutricious and tasty products.

From our Family to Yours. is brought to you by | Global Leaders in Boutique IT Consulting | EDI B2B eCommerce

Ep 127. Ryan Cohen of Gift Craft on blended Tea’s that make the perfect gift

Giftcraft Ltd. is a lifestyle industry leader servicing a diverse network of décor and giftware retailers throughout the world. With corporate headquarters based in Toronto, Canada, Giftcraft Ltd. sets the standard in innovative design and development of decorative and functional lifestyle products to meet both the décor and giftware needs of today’s savviest consumer.


Giftcraft is committed to providing our customers with innovative, original and artist-driven products of the highest quality that reflect consumer tastes, industry trends and timeless traditions; and to deliver each product to our valued customers in a timely manner and at a competitive price.

Giftcraft is committed to treating each customer with respect and dignity; to be responsive to their individual needs; to stand behind every product we sell; and to do everything within our power to ensure customer satisfaction.

Giftcraft is further committed to our most important asset – our employees – and to providing them with a safe, creative and rewarding environment in which to grow and succeed.


Under CEO Trevor Cohen’s leadership, the Giftcraft Senior Management team represents a wealth of industry experience and a shared vision for keeping Giftcraft at the forefront of the lifestyle industry. is brought to you by | Global Leaders in Boutique IT Consulting | EDI B2B eCommerce

Ep 126. Seema Pabari, President of Tiffinday on easy meals and ready-to-eat curries

Tiffinday is a boutique food business specializing in plant-based South Asian cuisine. All our products are cooked by human-hand; we source our ingredients, as much as possible, and especially during the growing season from Ontario farmers. When the season ends, we are fortunate to live in a city that has a centrally located food terminal where we can obtain good quality ingredients to keep producing our food, close to home, all year round.

We offer a retail line of ready-to-eat curries, our prepared meals are sold at farmers markets and through a popular litter-less tiffin lunch delivery service, and our hand-made appetisers are available as catered items for your special event.

Our story started in 2010; inspired by the Mumbai dabawallas, we wanted to investigate the possibility of reducing lunchtime packaging waste by creating a “litter-less” lunch delivery service in Toronto. We developed a simple menu, prepared the food fresh each morning at Udupi Palace (the restaurant we work out of), packaged the items in reusable stainless steel tiffins and started delivering them to offices in downtown Toronto. Within a few months, this lunch delivery service became really popular and we continue it even today. is brought to you by | Global Leaders in Boutique IT Consulting | EDI B2B eCommerce

Ep 125. Tony Kenny of Berg Water on ice cold water made from real icebergs

Established in 1985 and based in Newfoundland and Labrador, Canada, 2001 Investments Ltd. is a successful manufacturing company. In 2005 it formed a new division called Berg Water, a luxury brand of bottled water.

At Berg, we consider Newfoundland one of Canada’s best kept secrets. The ruggedness of the weather is compensated by a wild beauty like no other. The remoteness of the island has made Newfoundland one of the most pristine environments on earth, untouched and unspoiled.

One of the magnificent natural resources accessible to Newfoundlanders are icebergs. They have been around for thousands of years and are an intrinsic part of Newfoundland’s way of life and culture. For most Newfoundlanders icebergs are as common as snowstorms. We appreciate the captivation that these icebergs can have on those that are not lucky enough to have them on their backyard and we feel the responsibility to bring a piece of them to the rest of the world. We want to do it by offering some of the best water produced in Canada, pure iceberg water.

The natural beauty of Newfoundland and its distinctiveness inspired us to create a product as unique and special as this place. We worked with local artists on the design and production of a package that was able to represent nature and purity with an added touch of the coldness of the North. The combination of a unique design for a unique water brought Berg to life and from the moment of its conception it has attracted attention from all over the world. Berg has been displayed in Europe, North America, the Middle East, Asia and New Zealand, receiving flattering praise wherever we go.

Such a unique product has been designed for the selected high end market. Berg is the perfect companion in an exclusive setting. It is a product that differentiates itself from the rest of the waters not only from its elegant and distinguished packaging but also from its content. As a bonus, it is a nice piece of conversation.

At Berg, we are passionate about our product and pride ourselves on our commitment to quality. Our vision is to make Berg a Canadian top export. From our world, to yours. is brought to you by | Global Leaders in Boutique IT Consulting | EDI B2B eCommerce


Ep 124. Jay Prabakaran of Smucker Foods on what is new in gluten free

The history of Smucker’s® begins with the legend of Johnny “Appleseed” Chapman. Early in the 19th century Chapman wandered the Ohio countryside sowing the seeds of apple trees. It was from the fruit of these trees that our Company founder Jerome Monroe Smucker first pressed cider at a mill he opened in Orrville, Ohio, in 1897

Later, J.M. Smucker began making apple butter, which he sold from the back of a horse-drawn wagon. Each crock bore a hand-signed seal as his personal guarantee of quality. His signature on each jar of Smucker’s product is a tradition that we continue today as a sign of our Company’s continuing guarantee to quality.

Today, The J.M. Smucker Company is a leading marketing and manufacturer of fruit spreads, retail packaged coffee, peanut butter, shortnening and oils, ice cream toppings, sweetened condensed milk and natural food products in North America sold under iconic brands including Smucker’s, Folgers®, Jif®, and Crisco®, among others.

In 1988, the Company began offering Smucker’s products in Canada, and today the brand is a market leader in jams, jellies, fruit spreads and ice cream toppings. The Company’s family of brands in Canada has grown to include Folgers coffee, Crisco shortening and oils, Robin Hood® flour and baking mixes, Five Roses® flour, Bick’s® pickles and condiments, Red River® cereals and Double Fruit®spreads. Offering high-quality products, from our family to yours. is brought to you by | Global Leaders in Boutique IT Consulting | EDI B2B eCommerce

Ep 123. Sean Kelly of Black Angus Fine Meats and Game on their delicious meats

Black Angus Meats has been gracing the Lakeshore area of Southern Mississauga for years. Our store has a huge display area, fully stocked with high quality fresh game meats.

Inside Black Angus storeOur game meats started with the staples of Bison, Lamb and kept growing because of our customer requests. We have access to some of the most interesting, nutritious and tasty cuts of meat you will ever find. We are also one of the few suppliers of Dry-aged beef in the province.

Most of our staff are fully qualified butchers and we pride ourselves on our service and product knowledge. Go ahead, ask us a question. We sell only the best!

Some of our products (burgers) are manufactured at our retail shop. We also work with our suppliers to provide a unique array of cured sausage and other products. We freshly bone all our cuts of meat.

Black Angus also has a selection of seafood at great prices.

Along with retail sales, Black Angus also sells to many of the largest foodservice distributing companies in Canada. Chances are that if you’ve had a bison steak at a restaurant it was from us.

Come in, shop on-line, either way you won’t find a better product anywhere. is sponsored by | Global Leader in Boutique IT Consulting | B2B EDI eCommerce

Ep 122. Ron Patel, President RM Fresh Brands on why Boxed Water is Better

RM Fresh Brands services Food and Beverage retailers and distributors who are looking for innovative, trend-setting products across North America and internationally. With a focus on sustainable, category changing consumables, we represent an extensive portfolio of highly desirable brands.

At RM Fresh Brands, our proven logistics and inventory control expertise is table stakes. Our focus on generating reach for our innovative and category-changing products drive our success and fuels our growth.

Our company’s differentiator is in our approach to brand partnerships. We ensure our products get the super-star status they deserve. We bring extensive consumer activation expertise to our partners to create market buzz and cut through the brand clutter. With RM Fresh Brands – generating reach comes standard: sampling programs, exclusive sponsorships, shelf space optimization, exclusivity contracts, unique promotional activations and more.

After all, brands are built through authentic connections with consumers, not from just sitting on a shelf. is sponsored by | Global Leader in Boutique IT Consulting | B2B EDI eCommerce

Ep 121. Phil Small of Buncha Farmers on 4 million sales in 5 years

We started our company in the summer of 2005 with a group of farmers and local artisans. We were all from the Greater Toronto Region, Durham Region and Region of York in Central Ontario. Our first store opened on one of our members Farms in Stouffville. Unfortunately we could not all agree on the direction of the company and some of us parted ways for other endeavours.

The remaining few shareholders opened a new location in Queensville, on another farm with a country store. There we started to develop organic and natural products for Wholesale and distribution. Our customers came to love our products and so our Wholesale business began to grow. As a result of the success of our Wholesale business we shut down the retail operation to focus on distributing our products across Canada and the U.S. is sponsored by | Global Leader in Boutique IT Consulting | B2B EDI eCommerce

Ep 120. Ariel Burkett of Canadian Grocer on the exciting re-brand launching November

Canadian Grocer is the original and most influential publication among key decision-makers in the grocery industry. Retail head office executives, buyers, store owners, franchisees and managers turn to Canadian Grocer for trusted, timely information on trends, products, issues and innovation.
Key Facts

91% of grocery retailers say Canadian Grocer is their preferred grocery industry magazine.
81% of readers ask to receive Canadian Grocer, the highest request rate among grocery magazines.
70% of retailers say they find advertising in Canadian Grocer effective and have acted on it. is sponsored by | Global Leader in Boutique IT Consulting | B2B EDI eCommerce

Ep 119. Millennium Pacific Green Houses on fresh produce and global ethnic foods

Millennium Pacific is a family-run 30 acre modern hydroponic greenhouse located in Delta, B.C. Our purpose is to bring the highest quality vine-fresh tomatoes from our plants to your customers as quickly and efficiently as possible. We offer quality and consistency- fresh, healthy, and tasty tomatoes direct from our farm to you. is sponsored by | Global Leader in Boutique IT Consulting | B2B EDI eCommerce